Privacy Policy

Last Updated: December 29, 2024

Introduction

SnapBG ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Email address, name, and payment information when you register or subscribe.
  • Usage Data: Information on how you access and use our services.
  • User Content: Images you upload for processing.
  • Device Information: IP address, browser type, operating system, and other technical information.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues

User Content and AI Processing

When you upload images to our service for background removal or other processing:

  • We temporarily store your uploaded content only to provide the requested service (e.g., background removal).
  • Unless you explicitly opt in, your content is not used to train, fine-tune, or improve our AI models.
  • All processed images are automatically deleted within 24 hours, unless you actively choose to save them in your account.
  • We prohibit uploading any content that is illegal, infringing, violent, pornographic, or otherwise in violation of our Terms of Service.
  • We reserve the right to review and moderate uploaded content to ensure compliance and prevent abuse.

Model Disclosure:

All image processing is powered by third-party AI models hosted on fal.ai, specifically the flux-pro/kontext/max/multi model. We use these models under their platform's permitted usage terms and do not modify or misuse them for secondary purposes.

Data Storage & Security

  • User-uploaded images are stored ephemerally (up to 24 hours) unless the user explicitly saves them.
  • Saved data (if any) is only used to provide account-linked features, never for advertising, profiling, or unauthorized third-party sharing.
  • Personal and image data are encrypted at rest and in transit, and stored securely using cloud storage practices in compliance with local data protection laws.

Content Usage and Commercial Rights

All images and content generated through SnapBG are intended for personal, non-commercial use only, unless otherwise explicitly stated. You may not resell, redistribute, or use generated content for commercial purposes without obtaining proper rights or licenses.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Third-Party Services

Our service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. This includes our use of fal.ai for AI processing services, which operates under its own privacy policy and terms of service.

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: 595386830@qq.com
Address: 中海国际社区1702, 芙蓉区, 长沙市, 湖南省, China
Company: 浏阳市荷花木子果甜食品商行